Refund and Cancellation Policy

At Valavan Academy, we strive to ensure that our students and customers have a smooth and satisfactory learning experience. Please read our Refund and Cancellation Policy carefully before making any purchase.

1. Course Fees / Service Charges

All payments made towards course fees or service charges are non-transferable and non-refundable, except as stated below.

2. Cancellation Policy

If you wish to cancel your enrollment or service booking, you must notify us in writing at sales@old.valavanacademy.com within 2 days of your purchase.
Cancellations requested within 2 days of purchase may be eligible for a full or partial refund, depending on the circumstances and at our discretion.
Cancellations requested after 2 days from the date of purchase will not be eligible for a refund.

3. Refund Eligibility

Refunds will be provided only under the following conditions:

If Valavan Academy cancels a course, workshop, or service for any reason, you will receive a full refund.
If you made a duplicate payment by mistake, please contact us with proof of the duplicate transaction.
No refund will be provided for:
- Change of mind after the 2-day cancellation window.
- Partial completion of the course.
- Failure to attend live sessions or classes.

4. How to Request a Refund

To request a refund, please email sales@old.valavanacademy.com with:

Your full name
Order or enrollment ID
Reason for the refund request
Proof of payment

Our team will review your request and respond within 5 business days.

5. Refund Processing

Approved refunds will be processed to the original method of payment within 7 business days.
Any transaction fees or bank charges incurred during payment or refund will be deducted from the refund amount.

6. Changes to this Policy

Valavan Academy reserves the right to update or modify this policy at any time without prior notice. Please review this page periodically for any changes.

For any questions, please contact us:
📧 sales@old.valavanacademy.com
📞 +91 93428 96977